# Best WhatsApp AI chatbots for salons, spas and clinics in India (2026)

> Five WhatsApp AI chatbots compared for salons, spas and clinics in India: which ones book appointments themselves, what they cost, and what to test before paying.

Published 2026-11-03 · By Gokul Hans V · https://agent24.in/blog/best-whatsapp-ai-chatbots-for-salons-and-clinics-india

A salon or clinic doesn't need a chatbot that "answers FAQs". It needs one that looks at the calendar, offers a free time with the right person, books it, and reminds the customer the day before. Most WhatsApp chatbots sold in India were built for marketing broadcasts first, and booking is something you connect later.

Here are the five tools that come up most often, what each one does for a booking business, and the published price for the plan you would actually need. Prices were read on each provider's pricing page on 3 November 2026 and exclude GST unless noted.

## 1. Agent24

Built for one small business rather than a marketing team. You list your services, who does them, working hours and time off; the agent offers free times as buttons, books in one step so two customers can't take the same slot, and sends a reminder with Confirm and Cancel about 24 hours before. It replies in Malayalam, Hindi, Tamil, English and mixed languages, and hands complaints or medical questions to you by rule.

- **Booking:** built in, with staff, services, classes and memberships. See [Appointments, classes and memberships](https://agent24.in/docs/bookings).
- **Reminders and advances:** WhatsApp reminders and payment links from your own Razorpay or Stripe account are part of the Pro plan.
- **Price:** Free on your website and web chat with 500 AI replies a month; Pro adds your WhatsApp number. Per business, taxes included, no fee per message. Current price on the [pricing page](https://agent24.in/pricing).
- **Not for:** bulk promotions. There are no broadcast campaigns.

## 2. Gallabox

A WhatsApp inbox and AI platform priced per team. The AI agent answers on WhatsApp from the Essential plan at ₹5,599 a month billed annually (6 users, 2,000 AI credits). Appointment booking management is listed on the Advanced plan at ₹13,599 a month billed annually; below that, booking goes through an integration such as Calendly. WhatsApp conversation fees are billed separately.

**Good for:** a chain or clinic group with a front-desk team and a budget for the Advanced plan.

## 3. WATI

A shared inbox with chatbot automation and the Astra AI agent builder. Growth is ₹2,699 a month billed quarterly; Pro at ₹5,799 a month billed quarterly includes 2 Astra AI agents, 5,000 AI credits and 5 users (₹1,299 per extra user). Booking is done through forms, chatbot flows or an integration, not a built-in calendar. Template messages are charged extra.

**Good for:** a salon already using a booking app that WATI can connect to, with a team answering chats.

## 4. Interakt

Marketing and support hub from Jio Haptik. Growth is ₹7,699 a quarter plus taxes (about ₹2,570 a month) with WhatsApp and Instagram, a linear chatbot builder, WhatsApp forms and an AnswerBot with a few runs. There is no appointment calendar in the plan; you would collect the request with a form and confirm by hand or through a connected tool.

**Good for:** clinics that mostly send appointment confirmations and follow-ups as templates and take requests through forms.

## 5. AiSensy

The cheapest entry point for broadcasting: Basic is ₹1,500 a month. The AI Chat Agent that replies in natural language is a separate add-on at ₹1,350 a month for 1,000 AI messages, and chatbot flows are another ₹2,500 a month. Booking needs an integration. Meta's rates are passed on (₹0.145 per service reply after 1,000 free a month in India).

**Good for:** a salon whose main need is sending offers to its customer list, with AI answers as an extra.

## Side by side

| Tool | Calendar and staff built in | No double booking | Reminder with Confirm / Cancel | Entry plan with AI on WhatsApp |
| --- | --- | --- | --- | --- |
| Agent24 | Yes | Yes | Yes | Pro, see pricing page |
| Gallabox | On Advanced | Through the booking tool | Through flows | ₹5,599 a month, annual |
| WATI | No, via integration | Depends on the tool | Through templates | ₹2,699 a month, quarterly |
| Interakt | No, via forms | Manual | Through templates | ₹7,699 a quarter plus taxes |
| AiSensy | No, via integration | Depends on the tool | Through templates | ₹1,500 plus ₹1,350 a month |

## What to test before you pay

Ask every vendor for a live demo on your own services, and send these messages yourself:

1. "Haircut tomorrow evening with Anu?" The bot should offer real free times for Anu, not a form.
2. Pick a time. You should get one confirmation with service, person, date, time and price.
3. From a second phone, ask for the same slot at the same moment. One of you must be offered another time.
4. Ask to move the booking by an hour.
5. Ask something that needs a person: a complaint, or a medical question at a clinic. The bot should hand over, not improvise.
6. Check the next day's reminder arrives with buttons.

If any step needs "we'll connect that later", add the cost and the time of that connection to the price.

For the full playbook on setting up bookings, read [WhatsApp appointment booking for salons, spas and clinics](https://agent24.in/blog/whatsapp-booking-for-salons-and-clinics).

## Frequently asked questions

### Which WhatsApp chatbot books salon appointments by itself?

Agent24 has the calendar, staff and services built in and books in one step. Gallabox lists appointment booking management on its Advanced plan. WATI, Interakt and AiSensy collect the request and rely on a connected booking tool or your team to confirm.

### How much does a WhatsApp booking bot cost for a small salon in India?

The AI-on-WhatsApp plans on this list start around ₹2,700 a month billed quarterly and go up to ₹13,599 a month billed annually, before GST and Meta's message charges. Agent24's price is on its pricing page, per business, taxes included; the web chat is free.

### Do reminders cost extra on WhatsApp?

A reminder sent more than 24 hours after the customer's last message is a template message, which Meta charges per message by category. Every provider passes that on; some add their own fee. Agent24 adds nothing per message.

### Can a clinic stop the bot from giving medical advice?

Yes. In Agent24, the guided start asks clinics about this and writes a rule; the agent hands such questions to the team. In other tools you write the rule into the chatbot flow or the AI agent's instructions yourself.