# WhatsApp AI chatbot pricing in India compared: Agent24, WATI, Interakt, AiSensy and Gallabox (2026)

> What WATI, Interakt, AiSensy, Gallabox and Agent24 really cost a small business in India in 2026: base plans, AI add-ons, user seats and WhatsApp message charges.

Published 2026-11-03 · By Gokul Hans V · https://agent24.in/blog/whatsapp-ai-chatbot-pricing-compared-india

The price on a WhatsApp chatbot's home page is rarely what a small business pays. The AI is often an add-on, the plan is billed for a quarter or a year at a time, extra team members cost extra, and WhatsApp's own message charges come on top.

This post puts the published prices of five tools side by side, with the add-ons that a small business actually needs. Every number was read on the provider's own pricing page on 3 November 2026, for India. Prices change, so treat this as a map, not a quote, and check each page before you pay.

## The short version

| Tool | Cheapest plan with an AI agent on WhatsApp | How it's billed | Team seats | WhatsApp message charges |
| --- | --- | --- | --- | --- |
| AiSensy | Basic ₹1,500 a month plus the AI Chat Agent add-on at ₹1,350 a month (1,000 AI messages) | Monthly | 1 owner and 5 agents, then ₹750 per seat | Meta's rates passed on: ₹0.145 per service reply after 1,000 free a month, ₹1.09 per marketing template |
| Interakt | Growth ₹7,699 a quarter (about ₹2,570 a month) plus taxes; Starter at ₹3,499 a quarter has one channel and no chatbot builder | Quarterly or yearly | Unlimited | ₹0.128 per service reply after 1,000 free a month, ₹0.958 per marketing template |
| Gallabox | Essential ₹5,599 a month, billed annually (the ₹2,399 Basic plan puts the AI agent on the website widget only) | Annually or quarterly | 6, then ₹1,200 per seat | WhatsApp conversation fees billed separately |
| WATI | Growth ₹2,699 a month, billed quarterly; the Pro plan at ₹5,799 a month includes 2 Astra AI agents and 5,000 AI credits | Quarterly or annually | 5 on Pro, then ₹1,299 per seat | Template messages charged extra; an extra WhatsApp number is ₹2,499 a month |
| Agent24 | Free on your website and web chat (500 AI replies a month); Pro adds your WhatsApp number | Monthly or yearly, per business | Included on Pro, no per-seat price | Nothing from Agent24; Meta's own rates apply through the connection you choose |

Agent24 shows its price in your currency on the [pricing page](https://agent24.in/pricing), so it isn't repeated here. Prices there include taxes.

## What the headline price leaves out

**The AI is often an add-on.** AiSensy's ₹1,500 plan is a broadcasting and inbox plan; the AI agent that replies in natural language is a separate ₹1,350 a month. Gallabox's cheapest plan has the AI agent on the website widget, not on WhatsApp. Interakt's plans list a linear chatbot builder and an "AnswerBot" with a few runs; its AI agents are sold as a separate product. WATI's Growth plan has the Astra AI agent builder, with AI credits sold in blocks (₹1,600 a month for 2,000).

**Quarterly and annual billing.** Interakt and WATI show prices "billed quarterly", Gallabox "billed annually". A ₹2,399 a month plan is ₹28,788 paid up front.

**Seats.** If two people answer chats, check the seat count. AiSensy includes six logins, WATI Pro five, Gallabox Essential six; after that it's ₹750 to ₹1,299 per person per month. Agent24 Pro has no per-seat price.

**Taxes.** Interakt's prices are "plus taxes". AiSensy, Gallabox and WATI show the price before GST. Agent24's pricing page includes taxes.

**WhatsApp's own charges.** Since 1 October 2026, Meta charges for replies inside the 24-hour window too: both AiSensy and Interakt state 1,000 free service messages a month per number, then about ₹0.13 to ₹0.15 each in India. Template messages (reminders, order updates) are charged by category. Every tool on this list passes these on; the difference is whether the provider adds its own fee. Agent24 does not.

## Which tool fits which business

These products are built for different jobs, so the cheapest one is not the same for everyone.

- **You want to send offers to thousands of customers.** AiSensy, WATI and Interakt are built around broadcasts, campaigns and click-to-WhatsApp ads. Their plans include campaign tools, retargeting and ad managers. Agent24 doesn't do bulk marketing; it answers and acts on the messages customers send.
- **You have a sales team qualifying leads.** Gallabox is priced per team with AI credits, drip campaigns and CRM integrations, and its appointment booking lives on the ₹13,599 a month Advanced plan.
- **You sell on Shopify.** Interakt and WATI have Shopify integrations with abandoned-cart reminders and order updates.
- **You are one shop, salon, clinic, homestay, café or restaurant** and want the agent to answer, book, take orders and send payment links on WhatsApp, with no campaigns. That's what Agent24 is for: bookings, rooms, menus, orders and a CRM are built in rather than connected, and you can try the whole thing free on the web chat before paying for the WhatsApp number. See [Appointments, classes and memberships](https://agent24.in/docs/bookings), [Rooms and stays](https://agent24.in/docs/stays) and [Restaurant menu, tables and QR ordering](https://agent24.in/docs/restaurant-menu).

## A year of software for a one-person shop

Take a shop that wants an AI agent replying on WhatsApp, with the owner and one helper answering the hard questions. Software only, before GST and before Meta's message charges:

| Tool | Plan | A year |
| --- | --- | --- |
| AiSensy | Basic plus AI Chat Agent | ₹34,200 |
| Interakt | Growth, quarterly | ₹30,796 plus taxes |
| WATI | Growth, quarterly | ₹32,388 (AI credits may be extra) |
| Gallabox | Essential, annual | ₹67,188 |
| Agent24 | Pro, yearly | On the [pricing page](https://agent24.in/pricing) |

If the shop only needs the agent on its website and web chat, Agent24's Free plan covers it with 500 AI replies a month.

## How to compare them yourself

1. Open each pricing page and find the plan where the **AI agent answers on WhatsApp**, not just the website.
2. Multiply by the billing period, then add GST.
3. Add seats for everyone who will answer chats.
4. Ask what the AI does when it can't answer: hand to a person, or leave the customer waiting.
5. Ask for a live demo of your real case: a booking, an order, a payment link.

## Frequently asked questions

### Does every WhatsApp chatbot have to pay Meta's message charges?

Yes. Every tool uses the WhatsApp Business Platform, and Meta sets the rates by message category and country. Since 1 October 2026 replies inside the 24-hour window are free for the first 1,000 a month per number and then charged in India. Providers pass these on; some add their own fee per message.

### Why is the AI sold separately by some providers?

Their plans grew out of broadcasting and shared-inbox products, so the natural-language AI agent came later as an add-on with its own message or credit limit. Tools built around the agent include it in the plan.

### Is billed quarterly the same as a monthly price?

No. A price shown "a month, billed quarterly" means you pay three months at once, and "billed annually" means twelve. Check whether a true monthly option exists and what it costs.

### Can I try these tools before paying?

AiSensy has a free plan for the inbox without broadcasting, Gallabox and WATI offer free trials, Interakt offers a free trial per plan, and Agent24's Free plan runs the full agent on your website and web chat for as long as you like.