# Getting started

> Set up your AI agent in five minutes: your business details, your policies, a free website, and your first test chat.

Updated 2026-11-02 · https://agent24.in/docs/getting-started

Agent24 gives your business an AI agent that answers customers on WhatsApp, Instagram and your own website. It answers from what you teach it, books and takes orders through the modules you turn on, and hands chats to your team when a person is needed. This guide takes you from sign-up to your first conversation.

## What you need

- An email address (or a Google account) to sign up.
- Your business name, the kind of business, and a few lines on what you sell.
- Optional: a logo, and a price list, menu or brochure you already have. Upload it as it is.

You don't need a WhatsApp number to start. Your free website and web chat work from day one; connect WhatsApp when you are ready.

## Step 1: Tell it about your business

[Sign up](https://agent24.in/signup) and you land on the guided start. Enter your business name, pick your kind of business, and describe it in your own words.

When you press Continue, the AI writes the agent's **instructions** from what you typed. You can read and edit them later on the Agent page. Picking a kind of business also switches on the right module: bookings for a salon or clinic, rooms for a homestay, a menu for a restaurant, products for a shop, pickups for a laundry.

## Step 2: Answer a few policy questions

Next you see "Your policies": a short list of questions for your kind of business, like your cancellation policy, check-in times, or whether you give medical advice. Each answer becomes a rule the agent follows. Skip any you don't need; you can change them on the Agent page.

## Step 3: Get your website link

Pick a website name. Your business gets a free page at `yourname.agent24.in` with a live AI chat on it. Share it in your Instagram bio, on Google Maps or on a printed QR code.

## Step 4: Talk to it

On the last screen you can copy and share your link, download a QR code to print for your counter, add the link to your Instagram bio, or **talk to it now**. Ask it what a customer would ask. If an answer is wrong or missing, teach it (see [Teach your agent](https://agent24.in/docs/teach-your-agent)) and ask again.

## What to do next

The Agent page opens with a "Get your agent ready" checklist that shows what is left and opens each step in one tap. It goes away once everything is done, or tap Hide.

1. [Teach your agent](https://agent24.in/docs/teach-your-agent): upload your price list, add links and notes.
2. Add what you sell: products, services, rooms or dishes, from the module tab.
3. [Set your rules](https://agent24.in/docs/rules-and-handover): what it must always and never say, and when to hand over.
4. [Connect WhatsApp](https://agent24.in/docs/connect-whatsapp) when you are ready to put the agent on your number.

> Tip: The Android app lets you and your team answer chats and see bookings from your phone.