# WhatsApp orders for cafés and home bakeries

> Take cake and café orders on WhatsApp: size and flavour, the message on top, pickup or delivery, the advance paid by link, and a daily limit so you never over-promise.

Updated 2026-11-03 · By Gokul Hans V · https://agent24.in/for/cafes-and-bakeries

Cake orders come as a photo and a paragraph: "1 kg chocolate, 'Happy 5th Amal' on top, Saturday 4 pm, Kakkanad". Then the questions: eggless? Price? Delivery charge?

Agent24 reads the photo, asks what is missing, quotes the price, takes the advance and puts the order on your list with the note on the cake.

## What the agent does for cafés & bakeries

- **Takes the order with its options**: size, flavour, the note on the cake, eggless, pickup or delivery with the fee for the area.
- **Keeps to your notice and your limits**: minimum hours of notice, days ahead, a daily order limit, closed days from your hours.
- **Asks for the advance** (full or a percentage) with a payment link; paid means confirmed.
- **Updates the customer** at each step: confirmed, preparing, ready, out for delivery.
- **Café menu with photos** and a QR for the counter or tables when you also serve on the spot.
- **Answers the usual**: timings, custom designs, the latest menu, the location.

## What customers ask

- "1 kg red velvet for Sunday, eggless?"
- "Can you write a name on it?"
- "Delivery to Edappally?"
- "Do you have cupcakes today?"
- "How much advance?"

## How to set it up

1. Pick **Home bakery & cakes** (orders with notes) or **Café** (a menu with QR ordering) at the guided start.
2. Add your items with sizes and flavours as options, set pickup or delivery areas and fees, notice hours and a daily limit.
3. Connect your Razorpay or Stripe account so the advance is paid in chat.
4. Connect WhatsApp, and share the free website with the order form on Instagram.

## Frequently asked questions

### Can customers send a reference photo?

Yes. Photos sent on WhatsApp are read by the agent and answered, with or without a caption, and the photo stays in the chat for you.

### How do I avoid taking more orders than I can bake?

Set a daily order limit, minimum notice hours and days ahead. The limit is checked when the order is placed, not when the menu was shown.

### Can I take an advance?

Yes, the full amount or a percentage. The agent sends a payment link from your own Razorpay or Stripe account right after the order, and it is confirmed when paid.

### Does a café get a QR menu?

Yes. The Restaurant module gives a menu with photos, a printed QR per table or counter, takeaway and delivery orders, and kitchen tickets.