# WhatsApp enquiries and enrolments for tuition centres and classes

> Answers fees, timings and batches on WhatsApp, enrols students into batches with seats, sells class plans, and reminds before each session.

Updated 2026-11-03 · By Gokul Hans V · https://agent24.in/for/tuition

Parents message after 9 pm: "Fees for class 10 maths?", "Which batch has a seat?", "Is there a demo class?". The reply waits until the next day, and so does the enrolment.

Agent24 answers from your batch list and timings, books demo classes and enrols into batches that still have seats.

## What the agent does for tuition & classes

- **Batches with seats and fixed times**: the agent counts seats and never enrols past capacity.
- **Plans and fees**: monthly or per-course plans sold as memberships; sessions use the active plan.
- **Demo classes and counselling calls** booked as appointments with the right teacher.
- **Reminders** before a booked session, with Confirm and Cancel.
- **Collects details**: student's name, class, school, area, so follow-ups are easy from the CRM.
- **Fee links** from your own Razorpay or Stripe account, and a nudge when unpaid.

## What customers ask

- "Fees for class 12 physics?"
- "Evening batch available?"
- "Can my son attend a demo class?"
- "Online classes also there?"
- "Where exactly is the centre?"

## How to set it up

1. Pick **Tuition & education** at the guided start: Bookings switches on and the policy questions ask about separate batches and demo classes.
2. Add each batch as a group session with its capacity and start times, teachers as staff, and plans for fees.
3. Set the details to collect (student, class, school) in Agent → Details to collect.
4. Connect WhatsApp, and share the free website with parents.

## Frequently asked questions

### Can it enrol into a batch with limited seats?

Yes. A group session has a capacity and fixed start times; seats are checked at the moment of booking so a batch never goes over.

### How are fees collected?

Plans are sold as memberships with a payment link from your own account. Unpaid links get one reminder.

### Does it answer in Malayalam or Hindi?

Yes, it replies in the language the parent writes in, including Manglish and Hinglish, and understands voice notes.

### Can a teacher take over a chat?

Yes. Any team member can take over a chat, and hand it back to the bot afterwards.