Agent24

For cafés & bakeries

WhatsApp orders for cafés and home bakeries

Take cake and café orders on WhatsApp: size and flavour, the message on top, pickup or delivery, the advance paid by link, and a daily limit so you never over-promise.

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Switched on for youMenu & ordersFor restaurants and cafés: your menu and prices, table QR and WhatsApp ordering, a live order board, kitchen and waiter screens.
Switched on for youProductsInventory with live stock and prices the bot can quote, restock alerts and holds, and orders (cakes, food) the bot takes.

Cake orders come as a photo and a paragraph: "1 kg chocolate, 'Happy 5th Amal' on top, Saturday 4 pm, Kakkanad". Then the questions: eggless? Price? Delivery charge?

Agent24 reads the photo, asks what is missing, quotes the price, takes the advance and puts the order on your list with the note on the cake.

What the agent does for cafés & bakeries

  • Takes the order with its options: size, flavour, the note on the cake, eggless, pickup or delivery with the fee for the area.
  • Keeps to your notice and your limits: minimum hours of notice, days ahead, a daily order limit, closed days from your hours.
  • Asks for the advance (full or a percentage) with a payment link; paid means confirmed.
  • Updates the customer at each step: confirmed, preparing, ready, out for delivery.
  • Café menu with photos and a QR for the counter or tables when you also serve on the spot.
  • Answers the usual: timings, custom designs, the latest menu, the location.

What customers ask

  • "1 kg red velvet for Sunday, eggless?"
  • "Can you write a name on it?"
  • "Delivery to Edappally?"
  • "Do you have cupcakes today?"
  • "How much advance?"

How to set it up

  1. Pick Home bakery & cakes (orders with notes) or Café (a menu with QR ordering) at the guided start.
  2. Add your items with sizes and flavours as options, set pickup or delivery areas and fees, notice hours and a daily limit.
  3. Connect your Razorpay or Stripe account so the advance is paid in chat.
  4. Connect WhatsApp, and share the free website with the order form on Instagram.

Frequently asked questions

Can customers send a reference photo?

Yes. Photos sent on WhatsApp are read by the agent and answered, with or without a caption, and the photo stays in the chat for you.

How do I avoid taking more orders than I can bake?

Set a daily order limit, minimum notice hours and days ahead. The limit is checked when the order is placed, not when the menu was shown.

Can I take an advance?

Yes, the full amount or a percentage. The agent sends a payment link from your own Razorpay or Stripe account right after the order, and it is confirmed when paid.

Does a café get a QR menu?

Yes. The Restaurant module gives a menu with photos, a printed QR per table or counter, takeaway and delivery orders, and kitchen tickets.

Guides and posts

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