Help docs
Everything you can do with Agent24
Short guides for business owners and their teams. New here? Start with getting started.
Get started
- Getting startedSet up your AI agent in five minutes: your business details, your policies, a free website, and your first test chat.
- Teach your agentGive the agent your knowledge: instructions, files, links, notes, step-by-step guides and the way you talk to customers.
- Rules, hand-over and taking over a chatTell the agent what it must always or never do, decide when it hands a chat to your team, and reply yourself at any time.
Channels
- Connect your WhatsApp numberPut the AI agent on the number your customers already message, through the official WhatsApp Business Platform.
- Your free website and web chatEvery business gets a free mobile website with a live AI chat, bookings and a catalogue, plus a chat widget for your own site.
- Instagram DMsLet the same agent answer your Instagram direct messages, with the same knowledge, memory and hand-over.
Run your business
- Contacts, details and filters (CRM)Every chat becomes a contact with the details you care about. Tag, add notes, filter, and see your day on the dashboard.
- Appointments, classes and membershipsLet the agent book appointments with the right staff, fill group classes, sell memberships, and send reminders, without double-booking.
- Rooms and staysFor homestays, guest houses, hostels and resorts: room types, nightly prices, extras, taxes, calendar sync and bookings without overbooking.
- Products, stock and ordersSell from your catalogue on chat: sizes and colours, stock, holds, restock alerts, CSV or Google Sheets import, and food or cake orders with pickup or delivery.
- Restaurant menu, tables and QR orderingA menu with photos, QR codes on tables, takeaway and delivery, a live board, kitchen screens and one bill per table.
- Laundry pickups and ordersSchedule pickups by area and time window, count items, track every step, send WhatsApp updates and give riders their own stops.
- Payment links and remindersGet paid in the chat with your own Razorpay or Stripe account. Paid bookings and orders confirm themselves.
Account and data
- Team and rolesInvite your staff, choose what each person can do, and run several businesses from one account.
- Plans and billingWhat Free and Pro include, how prices work in your currency, renewals, refunds and the reply allowance.
- Your data, privacy and deleting your accountWho owns your chats and contacts, how long chats are kept, and how to export or delete everything.