Agent24 vs Gallabox: an honest comparison for small businesses (2026)

Gallabox is a WhatsApp, Instagram and web-chat platform for sales and support teams, with AI agents priced in credits, chatbot flows, drip campaigns, CRM integrations and AI voice on the top plans. It is built for sales and revenue teams that qualify leads across channels, with a CRM to sync and several people working the inbox.

Agent24 is an AI agent for one small business: it answers customers on WhatsApp, Instagram and the business's own website, and books, takes orders and sends payment links itself. This page says honestly where each one is the better choice. Every fact about Gallabox was read on its own pages (gallabox.com) on 4 November 2026; prices change, so check them before you pay.

Agent24 vs Gallabox side by side

Gallabox's prices are before GST unless the table says otherwise. Agent24's price is on the pricing page, in your currency, taxes included.

What Gallabox does well

• Built for sales teams. Lead qualification, drip sequences, a lead pipeline and two-way CRM sync.
• AI voice. AI voice agents on WhatsApp and phone calls on Advanced, and human calling on WhatsApp from Essential.
• Team structure. Teams, custom roles, round-robin assignment and number masking for larger operations.
• A generous free start with 500 AI credits to test on real conversations, no card needed.

Where Agent24 is different

• The agent does the job, not just the talking. Bookings, room stays, restaurant and cake orders, laundry pickups and payment links are part of Agent24, so the agent checks the real calendar or menu and completes them in the chat, with your rules about when the team confirms.
• A website on every plan. Each business gets its own page with booking and order forms, and on Pro the same agent answers in a chat bubble there.
• Priced per business. No per-seat price and no fee per message from Agent24; Meta's own message rates still apply.
• Your languages. Customers write in English, Hindi, Malayalam, Tamil, Arabic or a mix like Manglish and Hinglish, and the agent answers in theirs; voice notes are transcribed and answered.

What Agent24 doesn't do

• No bulk campaigns. Agent24 answers and acts on the messages customers send and sends them reminders and updates; it doesn't broadcast offers to a whole list.
• No ads manager. Click-to-WhatsApp ads are run from Meta, not from here.
• No Shopify or WooCommerce sync. Products, stock and orders live in the Products module instead.
• No AI voice calls. Voice notes are heard and answered in text.
• A young product. Agent24 launched in 2026, so it has no long track record or review-site history yet.

Gallabox's plans

• Basic: ₹2,399 a month, billed annually. 3 users, 500 AI credits, web AI agents, catalog and payments, chatbot flows.
• Essential: ₹5,599 a month, billed annually. 6 users, 2,000 AI credits, AI agents on WhatsApp and Instagram, drip campaigns, WhatsApp calling, CRM sync.
• Advanced: ₹13,599 a month, billed annually. 10 users, 8,000 AI credits, AI voice, lead pipeline, appointment booking management.

Free start with 500 AI credits, no card. WhatsApp conversation fees billed separately.

Trying Agent24 next to Gallabox

1. Sign up free and describe your business; Agent24 writes the agent's instructions and builds your website.
2. Teach it your price list, menu or brochure, and turn on the part your business needs (bookings, rooms, orders, menu).
3. Ask it your customers' real questions in the private test chat, including the awkward ones.
4. Connect your WhatsApp number when you're happy, or share the website first.

Also compared: Agent24 vs WATI, Agent24 vs AiSensy, Agent24 vs Interakt, Agent24 vs DoubleTick, Agent24 vs Zoko, Agent24 vs Respond.io.

Frequently asked questions

Which Gallabox plan has an AI agent on WhatsApp?

Essential, at ₹5,599 a month billed annually, with 2,000 AI credits a month. The Basic plan at ₹2,399 a month has AI agents on the website widget, not on WhatsApp.

Does Gallabox do appointment booking?

Appointment booking management is listed on the Advanced plan at ₹13,599 a month billed annually. On lower plans, bookings go through flows or an integration.

Is Gallabox good for a small shop?

It can be, but it is priced and built for teams: annual billing, user caps and AI credits. A single shop, salon or homestay that wants the agent to do the bookings and orders itself may find Agent24 a closer fit.

Is Agent24 a Gallabox alternative?

For a single business that wants an AI agent to answer and book or sell on WhatsApp, yes. For bulk marketing campaigns, ads and large shared inboxes, Gallabox does things Agent24 doesn't, and this page lists them.